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Medina Dogs Training - board and train Northern California

Terms and Conditions

Terms and Conditions

Policies & Privacy

Welcome to Medina Dogs Training! We believe in transparency, safety, and respect for both you and your dog. Please take a moment to review our policies, which help ensure a smooth, successful experience for everyone involved.

Client Expectations

To give your dog the best chance of long-term success, we ask that you:

  • Share accurate information about your dog’s health, history, and behavior.
  • Commit to follow-through and full participation in your training program.
  • Provide food, medications, and personal items before your dog’s stay begins.
  • Notify us of any health or behavior changes before drop-off.
  • Be on time for drop-off and pick-up or give us a heads-up if there are delays.

Cancellation & Rescheduling

We only take a few dogs at a time to ensure personalized care. Your reservation blocks out a spot someone else could have used – please respect that by honoring your booking.

  • Deposits are non-refundable.
  • Cancellations 14+ days before the programcan roll your deposit over to a future booking (within 6 months).
  • Cancellations within 14 daysresult in forfeiting the deposit.
  • No-shows or cancellations within 48 hoursmay be charged 50% of the remaining program fee.

Refund Policy

Our training programs are highly customized and space-limited. Because of that, we don’t offer refunds once training begins.

  • If your dog must go home early due to illness or emergency, we’ll do our best to reschedule remaining sessions.
  • If your dog shows behavior that is unsafe or outside our scope, we may end training early and suggest a specialized referral. In rare cases, partial refunds may be considered.
  • Note: Client participation is critical – results aren’t guaranteed without it!

Health & Safety Protocols

Your dog’s well-being is our top priority.

  • Daily weight checks. If a dog loses 5% body weight, we adjust feeding and closely monitor.
  • 10%+ weight loss triggers immediate vet consultation and owner contact.
  • If your dog refuses food for 24–48 hours, we act quickly and notify you.
  • All dogs must be up to date on vaccines and in good health upon arrival.

Ruthy Evora

Certified Dog Trainer – East Bay, CA

Ruthy Evora has extensive experience working with dogs of all ages, breeds, and temperaments. Her background includes canine behavior assessments, developing individualized care plans, creating safe playgroups, and working closely with pet owners to help every dog succeed. She is known for her calm, patient approach, thoughtful handling skills, and ability to build trust with both dogs and their families.

Ruthy believes successful training begins with clear communication, consistency, and helping owners understand how their dogs learn. She enjoys building strong foundations with puppies, improving everyday obedience, and helping families create lasting habits they can continue long after training is complete. Her goal is to help every owner develop a confident, well-mannered dog they can enjoy for years to come.

Start with a free consult

Shell Kaminsky

Certified Dog Trainer – East Bay, CA

Shell Kaminsky is a balanced dog trainer with nearly nine years of professional experience helping dogs and their owners build lasting success together. As the former Head Trainer and Operations Manager at a respected California board-and-train program, she has worked with hundreds of dogs ranging from family companions and puppies to advanced obedience, behavior modification, and service dogs.

Shell is a graduate of the ProTrain Institute Professional Dog Trainer program, an IACP member, and an AKC Canine Good Citizen Evaluator. She is also the Founder and Director of ProTrain Service Dogs, a nonprofit organization dedicated to helping individuals obtain service dogs by connecting them with funding opportunities, grants, and other community resources. Her passion for service dogs includes training hearing, mobility, psychiatric, diabetic alert, and public access dogs, giving her extensive experience developing customized training plans for both dogs and their handlers.

Shell believes successful training comes from teaching the owner just as much as the dog. Clients consistently praise her patience, professionalism, and ability to explain concepts in a way that builds confidence for the entire family. Whether she’s working with a young puppy learning life’s first lessons, helping a family overcome challenging behaviors, or preparing a dog for advanced obedience, Shell focuses on clear communication, consistency, and practical training that creates lasting results.

Start with a free consult