Privacy Policy

Privacy Policy

At Medina Dogs Training, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS/text messaging. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

We may collect:

  • Your name, email, phone number, and address
  • Your dog’s information (age, breed, medical & behavior history)
  • Training goals, notes, and progress logs
  • Secure payment details (processed through trusted third-party providers)

How We Use Your Information

We use your information to:

  • Provide training services and track your dog’s development
  • Communicate important updates, appointments, and educational resources
  • Send SMS or email reminders, confirmations, and promotional offers (with your consent)
  • Improve our programs and customer support
  • Share testimonials or success stories (with your explicit permission)

SMS/Text Messaging Policy

By providing your mobile number, you agree to receive text messages from Medina Dogs Training. Message frequency may vary. Standard message and data rates may apply.

  • Opt-Out: You may opt out at any time by replying STOP.
  • Help: For assistance, reply HELP or contact us using the information below.
  • We do not sell or share your mobile information with third parties for marketing purposes.

Information Sharing

We do not sell your data. Limited information may be shared with:

  • Payment processors and communication platforms (e.g., CRM, email, SMS tools)
  • Veterinary or emergency services, if needed
  • Legal authorities if required by law or for safety reasons

Data Security

We use secure, encrypted systems to store data and restrict internal access. You may request a copy of your information or ask us to delete it at any time.

Contact Us

If you have questions or concerns about this policy, please contact us:

📧 info@MedinaDogsTraining.com
📞 (510) 576-5922

Ruthy Evora

Certified Dog Trainer – East Bay, CA

Ruthy Evora has extensive experience working with dogs of all ages, breeds, and temperaments. Her background includes canine behavior assessments, developing individualized care plans, creating safe playgroups, and working closely with pet owners to help every dog succeed. She is known for her calm, patient approach, thoughtful handling skills, and ability to build trust with both dogs and their families.

Ruthy believes successful training begins with clear communication, consistency, and helping owners understand how their dogs learn. She enjoys building strong foundations with puppies, improving everyday obedience, and helping families create lasting habits they can continue long after training is complete. Her goal is to help every owner develop a confident, well-mannered dog they can enjoy for years to come.

Shell Kaminsky

Certified Dog Trainer – East Bay, CA

Shell Kaminsky is a balanced dog trainer with nearly nine years of professional experience helping dogs and their owners build lasting success together. As the former Head Trainer and Operations Manager at a respected California board-and-train program, she has worked with hundreds of dogs ranging from family companions and puppies to advanced obedience, behavior modification, and service dogs.

Shell is a graduate of the ProTrain Institute Professional Dog Trainer program, an IACP member, and an AKC Canine Good Citizen Evaluator. She is also the Founder and Director of ProTrain Service Dogs, a nonprofit organization dedicated to helping individuals obtain service dogs by connecting them with funding opportunities, grants, and other community resources. Her passion for service dogs includes training hearing, mobility, psychiatric, diabetic alert, and public access dogs, giving her extensive experience developing customized training plans for both dogs and their handlers.

Shell believes successful training comes from teaching the owner just as much as the dog. Clients consistently praise her patience, professionalism, and ability to explain concepts in a way that builds confidence for the entire family. Whether she’s working with a young puppy learning life’s first lessons, helping a family overcome challenging behaviors, or preparing a dog for advanced obedience, Shell focuses on clear communication, consistency, and practical training that creates lasting results.