Privacy Policy
Privacy Policy
At Medina Dogs Training, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS/text messaging. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information We Collect
We may collect:
- Your name, email, phone number, and address
- Your dog’s information (age, breed, medical & behavior history)
- Training goals, notes, and progress logs
- Secure payment details (processed through trusted third-party providers)
How We Use Your Information
We use your information to:
- Provide training services and track your dog’s development
- Communicate important updates, appointments, and educational resources
- Send SMS or email reminders, confirmations, and promotional offers (with your consent)
- Improve our programs and customer support
- Share testimonials or success stories (with your explicit permission)
SMS/Text Messaging Policy
By providing your mobile number, you agree to receive text messages from Medina Dogs Training. Message frequency may vary. Standard message and data rates may apply.
- Opt-Out: You may opt out at any time by replying STOP.
- Help: For assistance, reply HELP or contact us using the information below.
- We do not sell or share your mobile information with third parties for marketing purposes.
Information Sharing
We do not sell your data. Limited information may be shared with:
- Payment processors and communication platforms (e.g., CRM, email, SMS tools)
- Veterinary or emergency services, if needed
- Legal authorities if required by law or for safety reasons
Data Security
We use secure, encrypted systems to store data and restrict internal access. You may request a copy of your information or ask us to delete it at any time.
Contact Us
If you have questions or concerns about this policy, please contact us:
📧 info@MedinaDogsTraining.com
📞 (510) 576-5922